In line with the British Government’s latest advice on Tuesday 9th June, the UK’s largest Designer Outlet, Cheshire Oaks, is pleased to share its plans to re-open on Monday 15th June.
The centre would like to take this opportunity to assure the local community that it has worked closely with Cheshire West and Chester Council to ensure the safety and welfare of its customers, brand partners and employees, and its re-opening is subject to Government regulations and guidelines. Initially, the centre will re-open with restricted customer capacities and adjusted opening hours from 10am to 6pm, Monday to Sunday.
Social distancing and hygiene measures have been put in place ahead of re-opening. Cheshire Oaks is committed to ensuring the Government-recommended 2 metres between customers and has implemented queueing and one-way systems where appropriate. While wearing a face covering in the centre is not a mandated requirement, the government’s current advice is, “If you can, wear a face covering in enclosed public spaces where social distancing isn’t possible and where you will come into contact with people you do not normally meet”. Cheshire Oaks has made hand sanitisers available in common areas and has implemented a cleaning regime that ensures public spaces and high touch points are regularly disinfected. The centre’s toilets will operate with designated toilet attendants and will be cleaned every 30 minutes.
Cheshire Oaks is committed to the safe management of visitor numbers and with new capacity limits in place, the centre will adopt car and customer counting systems throughout its premises. The Designer Outlet’s website will be updated ahead of opening, with a traffic light system outlining the quiet, moderate and busy times to visit, helping customers to plan a trip to suit their needs and easing the flow of traffic.
The centre has worked alongside Cheshire Police, Cheshire West and Chester Council and Highways England to ensure that its re-opening will not have any negative impact on the wider road network. The Designer Outlet will initially operate with 50% less parking spaces to help control the number of customers on-site at any one time. A dedicated team will be present to manage traffic and ensure that the Designer Outlet is operating as safely and effectively as possible, but should there be a need to reduce visitor numbers, centre closure barriers can and will be used to temporarily restrict access. The centre will also share live information on any potential waiting times or temporary restrictions online and via its social media channels.
“We have been working hard behind the scenes to ensure that the centre is ready for re-opening,” says Kenny Murray, General Manager at Cheshire Oaks Designer Outlet. “The health and safety of our guests is paramount, so whilst the new measures we have put in place may mean that the centre looks and feels a little different, we are confident that visitors will still very much enjoy their trip. My team and I are looking forward to welcoming shoppers back on Monday.”
Cheshire Oaks can confirm that many of its food and drink partners will also re-open on Monday 15th June, with restaurants and cafes offering takeaway-only services. To help the centre to adhere to social distancing guidelines, any surrounding seating areas will remain closed.
Once open, the Designer Outlet will update individual brand’s pages on its website regularly, so encourages customers to check online for further information and specific store openings before planning their visit.